Earlier network problems have now been resolved

Posted by AlentusUKSupport on August 10, 2010 in Uncategorized

Network problems that we were experiencing earlier this morning that were disabling certain web site and email funcionality have now been resolved.

We apologise for any problems this may have caused our customers.

Problems with Mail server – RESOLVED

Posted by AlentusUKSupport on May 20, 2010 in Uncategorized

The problem affected our primary mail server has now been resolved. If you continue to experience any problems accessing email, please call our offices on 0208 315 5800, and speak to a support engineer to investigate further

Problems with Mail server

Posted by AlentusUKSupport on May 20, 2010 in Uncategorized

We are currently experiencing problems affecting our primary mail server that will be affecting all POP3 mailboxes. We hope to have this resolved as soon as possible, and apologize for any inconvenience caused.

Problems with connectivity to Manchester – RESOLVED

Posted by AlentusUKSupport on March 31, 2010 in Uncategorized

The issue with the connectivity to the Manchester data centre was resolved yesterday evening.
This fault would only have affected our customers with dedicated and/or co-located servers housed in the Manchester facility.

Problems with connectivity to Manchester

Posted by AlentusUKSupport on March 30, 2010 in Uncategorized

We are still experiencing problems with connectivity to our Manchester data centres,
and hope to have these issue resolved as soon as possible.